INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What types of floral arrangements do you offer?
We offer a wide variety of floral arrangements, including hand bouquets, vase arrangements, flower boxes, and basket deals. Additionally, we provide customized arrangements tailored to your preferences for special occasions like weddings, birthdays, and corporate events.
Can I request a customized bouquet?
Absolutely! We specialize in creating personalized bouquets to suit your specific needs. Share your preferences, including flower types, colors, and style, and our florists will craft the perfect arrangement for you.
What is your refund and return policy?
We accept refunds or returns for damaged or incorrect products if reported within 24 hours of delivery. Please provide photographic evidence to process your request. For more details, visit our Refund and Returns Policy page.
How do I care for my flowers after delivery?
To keep your flowers fresh longer:
- Trim the stems diagonally before placing them in a vase.
- Change the water every two days.
- Keep the flowers in a cool, shaded area away from direct sunlight or heat.
For more tips, check out our blog post on flower care.
How can I track my order?
You will receive an order confirmation email with a tracking link once your flowers are dispatched. You can also log into your account on our website to check the status of your order.
INFORMATION ABOUT US